Terms and Conditions
1. General Provisions
1.1. These terms and conditions (hereinafter – the “Rules”) govern the mutual rights, obligations, and responsibilities of the Buyer and the Seller – Alienfit MB (legal entity code 306933582, registration address: J. Borutos g. 10-11, LT-46115 Kaunas, Tel. +370 683 88352, e-mail: info@drexy.lt) – when purchasing goods in the online store www.drexy.lt.
1.2. By using the website www.drexy.lt, you agree to these Rules. If you do not agree, please do not use the website.
1.3. The Seller reserves the right to amend these Rules. Amendments shall come into force from the moment of their publication on the website.
2. Conclusion of the Contract
2.1. The purchase and sale agreement between the Buyer and the Seller is deemed concluded from the moment the Buyer forms an order on the www.drexy.lt website, selects a payment method, and confirms the order.
2.2. The Buyer must provide accurate details. The Seller shall not be held liable for any issues arising from incorrect data.
3. Product Prices, Payment, and Delivery
3.1. All prices are specified in euros.
3.2. Available payment methods:
- Online banking. Payments can be made using the online banking services of Swedbank, SEB, Luminor, Citadele, and Šiaulių bankas. Payments are accepted in Euro currency. Payments are processed via the MakeCommerce.lt and Opay payment platforms.
- Bank transfer;
- Cash on delivery (if the service is available).
3.3. Goods are delivered via courier services or parcel lockers throughout Lithuania. The delivery period for goods is 1–7 working days, provided the item is in stock.
3.4. The delivery price is specified upon forming the order.
3.5. The Seller does not assume liability for delivery delays if they occur due to the fault of third parties (e.g., couriers).
4. Rights and Obligations of the Buyer
4.1. The Buyer must provide accurate data and ensure its security.
4.2. By ordering goods, the Buyer undertakes to pay the specified price and accept the goods.
4.3. The Buyer is responsible for the data provided and all actions performed while using the website.
4.4. The Buyer must check the condition of the package upon collecting the goods. If damage is noticed, it must be noted in the courier’s documents. If it is not noted, the shipment is deemed to have been delivered in proper condition.
5. Rights and Obligations of the Seller
5.1. The Seller undertakes to deliver the goods on time and in accordance with the Buyer’s order.
5.2. In the event of significant circumstances where the item cannot be delivered, the Seller undertakes to offer an analogous item or refund the money within 5 working days.
5.3. The Seller has the right to suspend or cancel orders if the Buyer fails to pay within 2 working days from placing the order or if these Rules are violated.
6. Dispute Resolution
6.1. All disputes shall be resolved through negotiation. In the event of failure to reach an agreement, you may contact the State Consumer Rights Protection Authority at www.vvtat.lt or use the European Electronic Dispute Resolution Platform at ec.europa.eu/odr.
